The missing piece
of your team.
Great customer support. Without becoming
a full-time support department.
Widget · Email · Discord
TRY AN EXAMPLE · NO MESSAGE IS SENT
Your teammate can help through the assistant, or introduce themselves.
Not another system
to work around.
Try a sample business in your website. Claim the demo, add your knowledge, and make it yours.
with a little judgement.
Understand intent. Translate messages. Filter abuse. Get support, sales, and legal inquiries to the right place.
Monitor in Discord or the web app. Review real failures each week and improve the answers together.
SMALL TEAM. ROOM TO GROW.
Start free.
Stay focused.
Free tokens to prove the value. Top-ups when you need them.
Lower-cost token bundles when you’re ready.
A few things
worth knowing.
Can a customer always ask for a human?
Yes. Human help is part of the product. Customers should never have to argue with a bot to reach a person.
Does a teammate appear as themselves?
A teammate can help through the assistant or choose to reveal themselves in the conversation.
Which channels come first?
The initial channels are the website widget, email, and Discord. Other messaging and community channels are planned.
Can it replace my contact form?
Yes. Customatic can understand the message, respond where appropriate, and route it to the right team.
Is this only for support departments?
No. It is built for founders, developers, and small teams who need support to work without building a whole department.